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AirAsia Overcharged Pax for 7 Years, Owes 10K+ Refunds

AirAsia Overcharged Pax for 7 Years, Owes 10K+ Refunds

Malaysian low-cost carrier AirAsia is scheduled to refund over 10,000 passengers after they overcharged parents for children’s fares. For seven years, AirAsia charged children flying from Darwin to Bali a $60 departure tax that did not apply between December 2010 and September 2017.

The Malaysian budget carrier was alerted to the situation after Australian traveler Thomas Sawyer contacted the Northern Territory News in September. AirAsia will pay back $582,000 in total. The airline is encourage anyone who thinks they’ve been erroneously charged the fee and has not been contacted to notify them via their website.

To read more on this story, go to The Daily Mail.

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