In more disturbing news about airlines’ treatment of passengers, the NAACP has issued a travel advisory for African-Americans flying with American Airlines.
The NAACP named four separate incidents of American Airline’s mistreatment when it issued the warning, noting “a pattern of disturbing incidents reported by African-American passengers, specific to American Airlines.”
According to the NAACP, the incidents indicate “a corporate culture of racial insensitivity and possible racial bias” and feel that African-Americans should know that booking a flight with American Airlines could lead to lead to the potential for experiencing “disrespectful, discriminatory or unsafe conditions.”
American Airlines CEO Doug Parker was reportedly “disappointed” to hear about the advisory in a memo sent to airline staff and released to the press and has reached out to NAACP leadership for a meeting.
The memo describes American Airlines as inclusive and intolerant of discrimination.
The NAACP examples of numerous incidents don’t release names of passengers or when the incidents took place but have similar themes of African-Americans receiving different treatment than their white passengers including being removed from flights, flying coach after purchasing a first-class ticket, and being forced to give up seats.
American Airlines didn’t comment on the specific incidents. The NAACP said that the list of incidents has grown too much to be considered random. Earlier this year, the NAACP had issued a travel advisory for Missouri, saying that travelers in the state should exercise “extreme caution” after several discriminatory incidents had occurred.
At the time the Missouri advisory was issued, the organization reported it to be the first of its kind at the state or national level.