BEST PROGRAM *DNQ = did not qualify due to low vote %
Americas
Airline Quality score % of votes in category FINISH
American Airlines Aadvantage 7.03 16.71 1
Air Canada Aeroplan 6.89 4.69 2
Delta Air Lines SkyMiles 6.65 14.55 3
United Airlines Mileage Plus 6.63 17.71 4
Continental Airlines OnePass 6.58 12.60 5
Alaska Airlines Mileage Plan 5.93 5.93 6
Southwest Airlines Rapid Rewards 5.55 7.69 7
US Airways Dividend Miles 5.22 6.47 8
Virgin America Elevate 5.06 3.45 9
JetBlue TrueBlue 4.75 3.15 10
WestJet Frequent Guest 5.20 0.76 DNQ
Avianca LifeMiles 4.84 0.32 DNQ
LAN LANPASS 4.69 1.05 DNQ
AirTran A+ Rewards 4.63 1.12 DNQ
TAM Airlines Fidelidade 4.47 0.43 DNQ
Hawaiian Airlines HawaiianMiles 4.27 1.56 DNQ
Frontier Airlines Early Returns 4.22 0.99 DNQ
Gol Smiles 3.96 0.24 DNQ
Aeromexico Club Premier 3.78 0.34 DNQ
Aerolinas Argentinas Aerolineas Plus 3.76 0.24 DNQ
Hotel Quality score % of votes in category FINISH
Starwood Preferred Guest 7.00 21.28 1
Hilton Hhonors 6.60 23.00 2
Marriott Rewards 6.27 17.57 3
Hyatt Gold Passport 5.62 12.09 4
Priority Club Rewards 5.54 10.70 5
Fairmont Presidents Club 4.96 3.11 6
Best Western Rewards 4.68 2.62 7
Club Carlson 4.60 2.12 8
Choice Privileges 4.30 2.19 9
Wyndham Rewards 3.74 2.38 10
Accor A-Club 4.69 1.92 DNQ
OMNI Select Guest 4.68 1.02 DNQ
Car Quality score % of votes in category FINISH
Hertz #1 Club 7.90 29.10 1
National Emerald Club 7.11 17.56 2
Avis Preferred 6.81 22.47 3
Alamo Insiders Club 5.26 8.28 4
Sixt 4.99 2.75 5
Dollar EXPRESS 4.90 4.88 6
Budget Fastbreak 4.81 8.99 7
Thrifty Blue Chip Rewards 4.69 5.20 8
Payless Perks Club 3.87 0.77 DNQ
Europe/Africa
Airline Quality score % of votes in category FINISH
British Airways Executive Club 7.80 22.18 1
Lufthansa Miles&More 7.53 21.93 2
bmi Diamond Club 6.96 8.89 3
SAS Eurobonus 6.46 3.74 4
Aegean Miles & Bonus 6.45 3.58 5
Air France / KLM Flying Blue 6.27 11.98 6
Virgin Atlantic Flying Club 5.85 7.47 7
Turkish Airlines Miles&Smiles 5.56 3.71 8
Air Berlin Topbonus 4.83 2.37 9
Aer Lingus Gold Circle 5.99 1.10 DNQ
South African Airways Voyager 5.77 1.59 DNQ
Aeroflot Bonus 5.40 0.59 DNQ
Kenya Airways Flying Blue 5.29 0.30 DNQ
Icelandair Travel Fund 5.27 0.64 DNQ
Iberia Plus 5.26 1.75 DNQ
Ethopian Airlines ShebaMiles 5.16 0.39 DNQ
TAP Victoria 4.84 0.63 DNQ
Air Baltic BalticMiles 4.45 0.28 DNQ
Alitalia MilleMiglia 4.45 1.45 DNQ
TAROM Flying Blue 4.44 0.11 DNQ
Finnair Plus 4.35 1.88 DNQ
Aerosvit Meridian 4.33 0.11 DNQ
Czech Air OK Plus 4.29 0.86 DNQ
Ukraine International Panorama Club 4.08 0.15 DNQ
flybe Rewards4All 4.06 0.40 DNQ
Germanwings Boomerang Club 3.85 0.58 DNQ
Spanair Plus 3.74 0.34 DNQ
Malev Duna Club 3.73 0.52 DNQ
Egypt Air Plus 3.54 0.33 DNQ
JAT Airways Extra Flight 2.50 0.13 DNQ
Hotel Quality score % of votes in category FINISH
Hilton Hhonors 7.11 20.88 1
Starwood Preferred Guest 6.94 18.40 2
Priority Club Rewards 6.73 11.25 3
Accor A-Club 6.37 8.20 4
Marriott Rewards 6.06 12.44 5
Club Carlson 6.01 4.04 6
Hyatt Gold Passport 5.91 8.74 7
Kempinski Hotels GHA Discovery 5.84 2.94 8
Best Western Rewards 5.30 3.45 9
Fairmont Presidents Club 5.24 2.32 10
NH Hotels NH World 4.58 2.17 11
Steigenberger Award World 5.00 0.76 DNQ
Sol Melia MAS Program 4.97 1.37 DNQ
Choice Privileges 4.18 1.16 DNQ
Wyndham Rewards 4.12 1.57 DNQ
VOILA Hotel Rewards 2.21 0.32 DNQ
Car Quality score % of votes in category FINISH
Hertz #1 Club 7.73 27.71 1
Avis Preferred 7.14 25.45 2
Sixt 7.01 15.13 3
Europcar Privilege 5.81 14.34 4
Alamo Insiders Club 5.50 5.02 5
National Emerald Club 5.03 8.92 6
Dollar EXPRESS 3.98 3.43 7
Middle East/Asia/Oceania
Airline Quality score % of votes in category FINISH
Cathay Pacific Asia Miles 7.19 15.37 1
Singapore Airlines KrisFlyer 6.88 14.80 2
Air New Zealand Airpoints 6.53 4.34 3
Qantas Frequent Flyer 6.47 8.35 4
Emirates Skywards 6.46 9.72 5
Asiana Airlines Asiana Club 6.39 4.40 6
Virgin Australia Velocity 5.94 3.85 7
All Nippon Airways Mileage Club 5.77 6.08 8
Thai Airways Royal Orchid Plus 5.67 7.63 9
Etihad Guest 5.60 3.73 10
Korean Air SKYPASS 5.57 2.56 11
JAL Mileage Bank 5.48 3.49 12
Qatar Airways Privilege Club 5.07 3.11 13
El Al Matmid Club 8.08 1.45 DNQ
Air Astana Nomad Club 6.06 0.22 DNQ
Air India Flying Returns 5.92 0.36 DNQ
China Southern Airlines Sky Pearl Club 5.85 0.66 DNQ
Jet Airways JetPrivilege 5.64 1.79 DNQ
Kingfisher Airlines King Club 5.35 1.25 DNQ
Air Asia BIG 5.20 0.88 DNQ
Air China PhoenixMiles 5.00 0.70 DNQ
Philippine Airlines Mabuhay Miles 4.74 0.37 DNQ
Air Tahiti Nui Club Tiare 4.56 0.49 DNQ
China Airlines Dynasty Flyer 4.53 0.88 DNQ
Saudi Arabian Airlines Alfursan 4.39 0.31 DNQ
EVA Airways Evergreen Club 4.33 1.25 DNQ
Malaysia Airlines Enrich 4.31 1.49 DNQ
Gulf Air Falconflyer 3.31 0.48 DNQ
Hotel Quality score % of votes in category FINISH
Starwood Preferred Guest 6.87 18.28 1
Priority Club Rewards 6.59 10.11 2
Accor A-Club 6.57 5.28 3
Hilton Hhonors 6.54 17.01 4
Shangri-La Golden Circle 6.24 9.07 5
Hyatt Gold Passport 6.23 11.16 6
Jumeriah Hotels Sirius 5.95 2.73 7
Marriott Rewards 5.95 11.29 8
Taj Hotels & Resorts InnerCircle 5.54 4.10 9
Oberoi Group 5.11 2.52 10
Fairmont Presidents Club 5.05 2.63 11
Club Carlson 5.53 1.80 DNQ
Best Western Rewards 4.99 1.59 DNQ
Choice Privileges 4.28 0.84 DNQ
Wyndham Rewards 3.60 1.31 DNQ
VOILA Hotel Rewards 2.44 0.29 DNQ
Car Quality score % of votes in category FINISH
Hertz #1 Club 8.02 32.18 1
Avis Preferred 7.45 29.97 2
National Emerald Club 4.76 16.23 3
Sixt 4.69 13.89 4
Nissan Rent-A-Car 3.16 7.73 5
OUTSTANDING BENEFIT
Americas
Airline Quality score % of votes in category FINISH
American Airlines Aadvantage - 500-mile and systemwide upgrades 7.80 16.74 1
Delta Air Lines SkyMiles - Medallion upgrades 7.71 14.29 2
United Airlines Mileage Plus - Upgrades 7.23 19.32 3
Air Canada Aeroplan - Complimentary eUpgrades 7.10 5.00 4
Southwest Airlines Rapid Rewards - Companion Pass 6.64 8.47 5
Continental Airlines OnePass - Upgrades 6.57 12.70 6
Alaska Airlines Mileage Plan - MVP baggage fee/change fee waivers 6.48 5.24 7
US Airways Dividend Miles - Automatic elite upgrades 5.78 8.28 8
AirTran A+ Rewards - Complimentary upgrades 5.69 1.27 DNQ
TAM Airlines Fidelidade - Premium check in 5.47 0.56 DNQ
JetBlue TrueBlue - Bonus TrueBlue Points 5.37 1.98 DNQ
LAN LANPASS - Airline upgrades 5.01 1.05 DNQ
Frontier Airlines Early Returns - Free DIRECTV for Ascent & Summit elites on Airbus flights 4.62 1.76 DNQ
Hawaiian Airlines HawaiianMiles - Saver; Super Saver; and Anytime award levels 4.53 1.80 DNQ
Aerolinas Argentinas Aerolineas Plus - Complimentary VIP lounge access 4.22 1.00 DNQ
Avianca LifeMiles - Avianca VIP lounge access 4.19 0.55 DNQ
Hotel Quality score % of votes in category FINISH
Starwood Preferred Guest - Suite/room upgrades 7.31 23.29 1
Hilton Hhonors - Free breakfast 6.98 21.73 2
Marriott Rewards - Room Upgrades 6.56 15.84 3
Hyatt Gold Passport - Regency Club access/Free breakfast benefit 6.50 14.39 4
Priority Club Rewards - Priority Club bonus points 6.38 9.63 5
Club Carlson - Bonus points 5.85 2.03 6
Fairmont Presidents Club - Confirmed room/suite upgrade certificates 5.69 5.50 7
Wyndham Rewards - Attractive hotel-points-to-airline-miles exchange rate 4.59 3.21 8
Accor A-Club - A-Club bonus points promotions 6.28 1.19 DNQ
Choice Privileges - Bonus points 5.12 1.63 DNQ
Best Western Rewards - Bonus points 4.41 1.57 DNQ
Car Quality score % of votes in category FINISH
Hertz #1 Club - Platinum Elite 8.21 29.07 1
National Emerald Club - Choice of car 8.21 29.34 2
Avis Preferred - Avis Roving Rapid Return 7.10 20.39 3
Alamo Insiders Club - Weekly deals 5.75 9.03 4
Thrifty Blue Chip Rewards - Blue Chip Rewards 4.49 6.39 5
Dollar EXPRESS - Renter Rewards 4.38 5.78 6
Europe/Africa
Airline Quality score % of votes in category FINISH
British Airways Executive Club - MFU/UUA/Avios upgrades 8.11 17.60 1
bmi Diamond Club - Miles & Cash awards 7.66 9.23 2
Lufthansa Miles&More - Status is valid for two years 7.40 19.41 3
Aegean Miles & Bonus - Star Gold status for only 20K miles 7.31 8.21 4
Air France / KLM Flying Blue - 50% off Web Awards 6.55 9.93 5
SAS Eurobonus - No YQ security/fuel surcharge 5.98 5.38 6
Virgin Atlantic Flying Club - Miles + Cash awards 5.68 6.05 8
Air Berlin Topbonus - Seat blocking: 'hold seat free' 5.62 2.51 9
Finnair Plus - Upgrading with miles from any booking class 5.23 3.79 10
Turkish Airlines Miles&Smiles - Status is valid for two years 5.05 4.07 11
Iberia Plus - Complimentary upgrades 4.31 2.77 12
Aer Lingus Gold Circle - Gold Circle lounge access 6.55 0.64 DNQ
Air Baltic BalticMiles - Points don't expire 5.80 0.64 DNQ
Egypt Air Plus - Exclusive service hotline 5.67 0.10 DNQ
flybe Rewards4All - Executive Lounge access 4.93 0.48 DNQ
Ethopian Airlines ShebaMiles - Free award rebooking 4.92 0.38 DNQ
Czech Air OK Plus - Business upgrades 4.83 1.11 DNQ
South African Airways Voyager - Extra luggage allowance 4.80 0.95 DNQ
TAROM Flying Blue - Better award availabilty 4.75 0.13 DNQ
Spanair Plus - Points as cash discount during purchases 4.56 0.29 DNQ
Alitalia MilleMiglia - Business for YOU upgrades 4.36 1.34 DNQ
Aeroflot Bonus - Comfort+ seats for free 4.29 1.11 DNQ
Icelandair Travel Fund - Upgrades to the next higher class at airport 4.02 1.30 DNQ
TAP Victoria - 50% bonus miles and 50% of status miles 3.89 0.60 DNQ
Germanwings Boomerang Club - Extra miles on certain routes 3.83 0.38 DNQ
Ukraine International Panorama Club - Miles don't expire 3.62 0.41 DNQ
Kenya Airways Flying Blue - Rollover miles for Platinium 3.19 0.51 DNQ
Aerosvit Meridian - Companion award discounts 3.17 0.19 DNQ
Malev Duna Club - Business upgrades 3.07 0.48 DNQ
Hotel Quality score % of votes in category FINISH
Hilton HHonors - Complimentary room upgrades 7.46 23.24 1
Accor A-Club - A-Club bonus points promotions 7.26 5.62 2
Starwood Preferred Guest - Suite/room upgrades 6.77 20.50 3
Priority Club Rewards - Royal Ambassador privileges 6.66 10.95 4
Marriott Rewards - Concierge lounge access 6.37 12.14 5
Hyatt Gold Passport - Room/suite upgrades 5.97 11.75 6
Club Carlson - Bonus points 5.78 3.75 7
Kempinski Hotels GHA Discovery - Complimentary Internet 5.73 2.63 8
Best Western Rewards - Bonus points 5.36 2.13 9
Fairmont Presidents Club - Confirmed room/suite upgrade certificates 5.11 4.76 10
Choice Privileges - Discounted awards promotions 4.59 1.15 DNQ
Wyndham Rewards - Bonus points promotions 3.66 1.37 DNQ
Car Quality score % of votes in category FINISH
Hertz #1 Club - Free upgrades 8.37 36.55 1
Avis Preferred - 1-class upgrades 7.61 29.97 2
Sixt - Free upgrades 6.11 22.34 3
Dollar EXPRESS - Renter Rewards 2.92 11.14 4
Middle East/Asia/Oceania
Airline Quality score % of votes in category FINISH
Cathay Pacific Asia Miles - Seat guarantees for Marco Polo members 7.28 10.22 1
Emirates Skywards - Emirates Lounge access 7.10 8.64 2
Virgin Australia Velocity - Family Pooling 6.75 5.56 3
Air New Zealand Airpoints - Complimentary upgrades 6.75 9.21 4
Qantas Frequent Flyer - Qantas Club lounge access 6.72 9.04 5
Asiana Airlines Asiana Club - Longterm Star Gold eligibility on qualification 6.72 7.83 6
Thai Airways Royal Orchid Plus - Complimentary upgrades 6.62 11.88 7
Singapore Airlines KrisFlyer - Silver Kris Lounge access 6.50 11.64 8
El Al Matmid Club - Complimentary upgrades 6.00 2.51 9
Etihad Guest - Bonus points 5.89 2.19 10
All Nippon Airways Mileage Club - Lounge access 5.88 4.70 11
Korean Air SKYPASS - KAL lounge access 5.76 2.39 12
JAL Mileage Bank - JAL Family Club 5.54 2.39 13
Jet Airways JetPrivilege - Cancellation fees waived on flights within India 6.07 1.82 DNQ
Kingfisher Airlines King Club - King Club Family Club 6.00 1.22 9
Malaysia Airlines Enrich - Golden Lounge access 5.97 1.54 DNQ
China Airlines Dynasty Flyer - Dynasty Lounge access 5.92 1.05 DNQ
EVA Airways Evergreen Club - VIP lounge access 5.14 1.50 DNQ
Qatar Airways Privilege Club - QMiles bonus 4.93 1.78 DNQ
Air China PhoenixMiles - Award upgrades 4.79 1.14 DNQ
Gulf Air Falconflyer - Lounge access 4.27 0.45 DNQ
Philippine Airlines Mabuhay Miles - Mabuhay Lounge access 4.17 0.49 DNQ
Air India Flying Returns - Airport upgrades 4.10 0.81 DNQ
Hotel Quality score % of votes in category FINISH
Hilton HHonors - Complimentary room upgrades 6.89 21.04 1
Priority Club Rewards - Priority Club bonus points 6.66 9.12 2
Starwood Preferred Guest - Suite/room upgrades 6.64 21.08 3
Hyatt Gold Passport - Regency Club access/Free breakfast benefit 6.62 14.03 4
Shangri-La Golden Circle - Room upgrade awards 6.26 7.87 5
Accor A-Club - A-Club bonus points promotions 5.95 3.92 6
Fairmont Presidents Club - Confirmed room/suite upgrade certificates 5.89 4.99 7
Marriott Rewards - Room Upgrades 5.78 11.83 8
Club Carlson - Bonus points 5.71 2.11 9
Choice Privileges - 8;000 or 16;000 point promotions 5.57 2.19 10
Best Western Rewards - Bonus points 4.71 1.81 DNQ
Car Quality score % of votes in category FINISH
Hertz #1 Club - Free rental days 9.94 100.00 1