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Old Jun 29, 16, 6:53 am - Wikipost
Cpi-Web Forums Thread Wiki: Together account - details, issues and questions
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Together Account Terms and Conditions

These details, copied from the Aegean website, explains how a Miles and Bonus Together account works.

- A Together account can be created only by active Miles+Bonus members that belong to the Silver or Gold tier. The Together account activation can only be accomplished electronically, via the Aegean official website and only after the Member logs in to his/her personal Miles+Bonus account. The Member that activates the Together account is automatically nominated as the Head of the Together account.

- In case the Member, Head of the Together account, is downgraded to the Blue tier, then the Together account will be cancelled and all the award miles accumulated, will be transferred to the personal Miles+Bonus account of the Head.

- A Together account can consist of 2 to 6 members.

- The Head as well as all Together members under the Relation Type “Father”, “Mother”, “Spouse” and “Companion” must be over 18 years old, whereas Members under the Relation Type "Brother", "Child", "Companion", "Friend" and "Sister" must be over 2 years old.

- The Head must invite the members that wishes to include in the Together account via an electronic message. The invited members must be active Miles+Bonus members that do not belong to another Together account or have not opt-out or been removed from a Together account in less than a six (6) months period and have a valid email account registered in their profile. It is clarified that the invited Members reserve the right to accept or reject their invitation within a period of 10 days. After that period, the invitation will expire and the Head may resend the invitation to the same or any other Member.

- As soon as a Member accepts the invitation to participate in a Together account, all 100% of the award miles collected into his/her personal Miles+Bonus account are transferred to the Together account. All 100% of his/her award miles will be transferred to the Together account for as long as the Member belongs to the Together account.

- The Head is exclusively responsible for the control of the Together account (add /remove members). The Head can accomplish changes by logging in his/her personal Miles+Bonus account.

- Any member added to a Together account cannot be removed in less than six (6) months from the join date.

- The Members that opt-out or are removed from a Together account, are not eligible to create or participate in a Together account for a period of six (6) months from the opt-out or removal date.

- The Head that opts-out or deactivates a Together account or is downgraded to the Blue tier, is not eligible to create or participate in a Together account for a period of six (6) months from the opt-out, removal or downgrade date.
It is clarified that a Together account cannot be cancelled in less than 6 months from the day of the Together account's creation.

- The Head is exclusively responsible for the administration of the Together account. The Head reserves the right to provide access to the members he wishes, in order for them to be able to view the Together accrual and redemption transactions, as well as to redeem award miles.

- If a Together Member wishes to opt-out from the Together account, the total award miles that have been accumulated to the Together account or part of them, cannot be transferred to his personal Miles+Bonus account.
In the event of a Head ‘s death, the Together Account and the total award Miles will be automatically cancelled.

- If the Head wishes to opt-out from the Together account, the Together account will be cancelled and the total award miles that have been accumulated will be transferred to his personal Miles+Bonus account.
Aegean reserves the right to reject any application of a Together account in case it is not compatible with the terms and conditions.

- Aegean has the right to deactivate the Together program and cancel the relevant miles without notification if - for a period of 6 months from the activation day - no flight transaction with Aegean, Olympic Air or any Star Alliance member airline, has been added by any of the Together Members.
Aegean reserves the right to annul or modify at its own private discretion, anytime and with no previous notice the Program's terms and conditions, as they are mentioned in this document. The new terms and conditions apply upon their publication.

- A Member's participation in the Program after the publication of the new terms and conditions implies their unconditional acceptance


Together Miles Accrual

- All miles accrued on a Together account are award miles. Each Together member may accrue tier miles at his personal Miles+Bonus account. However, the award miles will be added and accumulated under the Together account.

For example:

A Together member flies from Athens to Thessaloniki in W booking class. The miles that will be added as follows:
500 tier miles to his personal Miles+Bonus account
500 award miles to the Together account

A necessary requirement for adding miles to the Together account is the completion of the transaction (Aegean, Olympic Air, and partners) by each Together member, through his/her personal Miles+Bonus account.

There is no card issued for the Together accounts and the Together account number is not registered nor indicated during accrual transactions.

A Together member is obliged to indicate his personal Miles+Bonus card number during the ticket reservation, as well as presenting his card at the check in counter.

A Together member is obliged to indicate and present his personal Miles+Bonus card during any transaction with the partners of Miles+Bonus.
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Old Dec 8, 16, 8:04 am #196

Join Date: Aug 2008
Posts: 368
If I give my account to someone via the Together program, will this extend the expiration date of the miles? Or is this question moot, because award miles actually never expire as stated on the Aegean website?
GoGreen is offline Reply With Quote
Old Dec 8, 16, 8:58 am #197
Senior Mod and Moderator: Aegean Miles&Bonus and British Airways

Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Spire
Posts: 4,441
Quote:
Originally Posted by GoGreen View Post
If I give my account to someone via the Together program, will this extend the expiration date of the miles? Or is this question moot, because award miles actually never expire as stated on the Aegean website?
Yes ...

The Together account is a separate account. The entire quantity of award miles in individual accounts are deposited in it permanently so even if the individual account ceases to exist because of inactivity the miles will still remain under the umbrella of the Together account.

This assumes the ceasing account does not belong to the Head of (Together) Account. it's really unclear what happens in this case, and obviously no enough time has elapsed since the scheme was launched to get a definitive answer from practical experience.
NWIFlyer is offline Reply With Quote
Old Feb 17, 17, 6:07 am #198

Join Date: May 2016
Location: Berks
Programs: BA Silver, A3
Posts: 122
I'm a bit confused by the terms and conditions. Has anyone had my situation.

I have formed a together account with my other half in October. I'm Silver, status expires in May 2017. I'm unlikely to be flying any more (at all not just Star Alliance) so will almost certainly drop to Blue then. this means that her award miles will be transferred to me, the head of the account, and the together account will cease. This is as per section 5.2 of the terms and conditions. Ok so far.

but section 5.17 of the terms and conditions says that Aegean has the right to cancel the account and cancel the miles if no Aegean, Olympic or star alliance flights are credited by the together account members within 6 months of the account being opened. Neither of us have flown any Star alliance airline or Aegean / Olympic since the account was opened.

Does this mean we risk losing all of our miles?

I'm struggling a see to way to either use or save the miles (based in uk and no travel to Greece planned). I was planning to use some SPG points to top up the account for a suitable partner redemption later in the year but that won't address the together account issue.
AlwaysonBA663 is offline Reply With Quote
Old Nov 7, 17, 8:07 am #199
A Cpi-Web Posting Legend

Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 84,309
Quote:
Originally Posted by AlwaysonBA663 View Post
I'm a bit confused by the terms and conditions. Has anyone had my situation.

I have formed a together account with my other half in October. I'm Silver, status expires in May 2017. I'm unlikely to be flying any more (at all not just Star Alliance) so will almost certainly drop to Blue then. this means that her award miles will be transferred to me, the head of the account, and the together account will cease. This is as per section 5.2 of the terms and conditions. Ok so far.

but section 5.17 of the terms and conditions says that Aegean has the right to cancel the account and cancel the miles if no Aegean, Olympic or star alliance flights are credited by the together account members within 6 months of the account being opened. Neither of us have flown any Star alliance airline or Aegean / Olympic since the account was opened.

Does this mean we risk losing all of our miles?
In practice, they don't seem to cancel the account and miles in such circumstances AFAIK. Or has someone else run into miles being cancelled in such situations?
GUWonder is offline Reply With Quote
Old Nov 8, 17, 4:03 am #200

Join Date: May 2016
Location: Berks
Programs: BA Silver, A3
Posts: 122
What happened in the end was that the together account was ended when I dropped to blue, and I kept the miles. Not sure if that is correct or not though but it was the best outcome for me

I no longer travel to Cyprus twice a month so have no further need for my miles, I’m just hoping to get a good opportunity to redeem them on a partner flight in the future
AlwaysonBA663 is offline Reply With Quote
Old Nov 8, 17, 4:14 am #201
A Cpi-Web Posting Legend

Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 84,309
Quote:
Originally Posted by AlwaysonBA663 View Post
What happened in the end was that the together account was ended when I dropped to blue, and I kept the miles. Not sure if that is correct or not though but it was the best outcome for me
That's the same outcome I've seen for all the Together accounts I've seen come and go.

By the way, new A3 FFP accounts plus the A3 app use = 1500 miles. It can be a good way to add some extra miles to top off an account that has benefited or will benefit from a Together account and to get to an A3 mileage redemption option of use.

Last edited by GUWonder; Nov 8, 17 at 4:22 am
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