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Old Nov 6, 17, 3:52 am - Wikipost
Cpi-Web Forums Thread Wiki: Upcoming changes to Flying Blue in 2018
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Introduction

As you have been following the past thread, the Flying Blue programme will change as of 1 April 2018. In order to split the discussion from the earlier thread, we have created a new thread.

On 6 November Flying Blue has organised a press conference to inform the public about the changes to the programme. In addition, a mailing will be sent out to all members on the 6th and 7th of November and more information can be found on the designated website (link: https://explorefurther.flyingblue.com).

As an introduction, please find a summary of the changes below.

Please note that at the current time there is no difference expected to the benefits of the current tier.

Change 1: no more level miles, no more segments, but Experience Points

As of 1 April 2018 you will no longer earn level miles and segments per flight, but you will earn Experience Points (XP). The number of XP earned per flight depends on your cabin (multiplier times 2 for Premium Economy, 3 for business, 5 for La Premiere) and the type of flight (distinction between domestic, medium haul, long-haul 1/2/3).

For flights between 1 January – 31 March 2018 all earned level miles and segments will be converted into XP (1 segment = 7 XP; 1,000 level miles = 5 XP for members outside France). Please note that the highest conversion applies (it is not cumulative).

The number of XP required per tiers is:
- 100 for Silver;
- 180 for Gold;
- 300 for Platinum;
- 1,800 for Platinum Ultimate (in 2 years).

Please note that for current flyers who qualify on segments based on only intra-EU flights this could see an increase in the number of flights required. However, if you fly a mix if intra-EU and intercontinental (but qualify on segments), this will most likely see a reduction in the number of flights required to qualify.
For elite members, there is a roll-over of all XP above your tier threshold.

The rules for soft-landing have been extended. It is now no longer required to make at least 1 qualifying flight and in case you do not meet your threshold you will only drop one tier.

Change 2: number of miles earned dependent on fare paid (including fuel surcharge)

The number of award miles (for AF/KL/A5) earned is now depending on the fare paid (including fuel surcharge). Ivory members earn 4 miles per Euro, Silver 6, Gold 7 and Platinum 8.

Also earn award miles on AF/KL purchases (relating to seats, baggage and meals) according to the above schedule.

Earnings on partners remains as-is (based on fare class and distance flown).

Change 3: dynamic pricing of award tickets (on AF/KL/HV)

Another change will be that award tickets will have dynamic pricing, e.g. an award AMS-JFK could be more expensive than an award DUS-AMS-JFK. This is also in line with change 2, as flights from AMS are also more expensive than flights from DUS (you also earn more miles).

This also implies that we will see a difference in the number of miles required per flight. For example, an award from continental Europe to continental USA will currently set you back 25,000 miles for a one-way in economy. It does not matter if you fly to LAX or NYC, the number of miles is currently fixed. Under the new proposition, this will change. The cheaper flight (in this example: NYC) will see a slight reduction in the number of miles required, whilst LAX will see a slight increase in the number of miles required.

Furthermore, there will be a standard base level for the number of miles required per destination. As the standard revenue price increases, so does the number of award miles.

Change 4: status valid for 12 months (+ 3 months), personal membership year

FB will be moving away from membership year = calendar year (in case of upgrade of tier). Instead, FB will have an individual membership year. This means that after obtaining the higher tier, you will have 12 months to requalify. Benefit of this is that members are not bound by the calendar year (e.g. members who earn 20,000 level miles in a December of a given year and 20,000 level miles in January of the next year, do not have any benefit of their flights in case limited flights before/after).

I know some will feel that this is a significant downgrade compared to the current – at maximum – 27 months. Please note that based on FB information the majority of members (re)qualify in the last quarter of the year.

In addition, please note that for an Ivory member would like to go obtain Platinum in one year, as it will become more difficult, as (s)he will have to earn each threshold (so not 300 XP in the first year, but (100 + 180 + 300 = 580 XP). This is only applicable in the first year.

Change 5: changes to the co-branded American Express credit cards (FR/NL)

Currently you earn segments and level miles (on AF/KL purchases for Gold and Platinum card holders). This will change that you will receive additional XP when reaching your membership anniversary each year.
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Old Nov 5, 17, 7:46 am #1
Moderator: Flying Blue (Air France & KLM)
Original Poster

Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,453
Upcoming changes to Flying Blue in 2018

Introduction

As you have been following the past thread, the Flying Blue programme will change as of 1 April 2018. In order to split the discussion from the earlier thread, we have created a new thread.

On 6 November Flying Blue has organised a press conference to inform the public about the changes to the programme. In addition, a mailing will be sent out to all members on the 6th and 7th of November and more information can be found on the designated website (link: https://explorefurther.flyingblue.com).

As an introduction, please find a summary of the changes below.

Please note that at the current time there is no difference expected to the benefits of the current tier.

Change 1: no more level miles, no more segments, but Experience Points

As of 1 April 2018 you will no longer earn level miles and segments per flight, but you will earn Experience Points (XP). The number of XP earned per flight depends on your cabin (multiplier times 2 for Premium Economy, 3 for business, 5 for La Premiere) and the type of flight (distinction between domestic, medium haul, long-haul 1/2/3).

For flights between 1 January – 31 March 2018 all earned level miles and segments will be converted into XP (1 segment = 7 XP; 1,000 level miles = 5 XP for members outside France). Please note that the highest conversion applies (it is not cumulative).

The number of XP required per tiers is:
- 100 for Silver;
- 180 for Gold;
- 300 for Platinum;
- 1,800 for Platinum Ultimate (in 2 years).

Please note that for current flyers who qualify on segments based on only intra-EU flights this could see an increase in the number of flights required. However, if you fly a mix if intra-EU and intercontinental (but qualify on segments), this will most likely see a reduction in the number of flights required to qualify.
For elite members, there is a roll-over of all XP above your tier threshold.

The rules for soft-landing have been extended. It is now no longer required to make at least 1 qualifying flight and in case you do not meet your threshold you will only drop one tier.

Change 2: number of miles earned dependent on fare paid (including fuel surcharge)

The number of award miles (for AF/KL/A5) earned is now depending on the fare paid (including fuel surcharge). Ivory members earn 4 miles per Euro, Silver 6, Gold 7 and Platinum 8.

Also earn award miles on AF/KL purchases (relating to seats, baggage and meals) according to the above schedule.

Earnings on partners remains as-is (based on fare class and distance flown).

Change 3: dynamic pricing of award tickets (on AF/KL/HV)

Another change will be that award tickets will have dynamic pricing, e.g. an award AMS-JFK could be more expensive than an award DUS-AMS-JFK. This is also in line with change 2, as flights from AMS are also more expensive than flights from DUS (you also earn more miles).

This also implies that we will see a difference in the number of miles required per flight. For example, an award from continental Europe to continental USA will currently set you back 25,000 miles for a one-way in economy. It does not matter if you fly to LAX or NYC, the number of miles is currently fixed. Under the new proposition, this will change. The cheaper flight (in this example: NYC) will see a slight reduction in the number of miles required, whilst LAX will see a slight increase in the number of miles required.

Furthermore, there will be a standard base level for the number of miles required per destination. As the standard revenue price increases, so does the number of award miles.

Change 4: status valid for 12 months (+ 3 months), personal membership year

FB will be moving away from membership year = calendar year (in case of upgrade of tier). Instead, FB will have an individual membership year. This means that after obtaining the higher tier, you will have 12 months to requalify. Benefit of this is that members are not bound by the calendar year (e.g. members who earn 20,000 level miles in a December of a given year and 20,000 level miles in January of the next year, do not have any benefit of their flights in case limited flights before/after).

I know some will feel that this is a significant downgrade compared to the current – at maximum – 27 months. Please note that based on FB information the majority of members (re)qualify in the last quarter of the year.

In addition, please note that for an Ivory member would like to go obtain Platinum in one year, as it will become more difficult, as (s)he will have to earn each threshold (so not 300 XP in the first year, but (100 + 180 + 300 = 580 XP). This is only applicable in the first year.

Change 5: changes to the co-branded American Express credit cards (FR/NL)

Currently you earn segments and level miles (on AF/KL purchases for Gold and Platinum card holders). This will change that you will receive additional XP when reaching your membership anniversary each year.

Last edited by Gajan; Nov 6, 17 at 4:56 am Reason: Summary included
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Old Nov 6, 17, 3:48 am #2
Moderator: Flying Blue (Air France & KLM)
Original Poster

Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,453
Please see the Flying Blue website for the information. A high level summary will be posted around noon today.
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Old Nov 6, 17, 3:49 am #3
Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!

Join Date: Jan 2001
Location: Paris, France, AF F+ Rouge pour toujours, Flying Blue whatever, LH FTL, HHonors Gold, SPG Plat, formerly proud SCC Executive, now IC Ambassador, BA down to nobody, Grand Voyageur Le Club
Posts: 12,098
In Paris with olivedel at Aérogare des Invalides
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Old Nov 6, 17, 3:53 am #4
Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!

Join Date: Jan 2001
Location: Paris, France, AF F+ Rouge pour toujours, Flying Blue whatever, LH FTL, HHonors Gold, SPG Plat, formerly proud SCC Executive, now IC Ambassador, BA down to nobody, Grand Voyageur Le Club
Posts: 12,098
TOPICS
1) Mileage
2) Status-
3) Benefits

Mileage earning from April 2018
1 EURO spent (excluding taxes but including options) on AF, KL, HOP! and Joon (85% of current mileage earning)
- 4 miles for Ivory
- 6 miles for Silver
- 7 miles for Gold
- 8 miles for Platinum

for other airlines, without access to the amount paid, current rules remain unchanged

Mileage spending from June 2018 (all airlines previously mentioned + Transavia)
- currently, there is a limit on award seats
- from June 2018,
. any seat available for sale is available for an award, at different rates of course
. multiple price points for awards
. more combinations of cash&miles awards - up to 25% in cash

Status earning
- based on experience points
- qualification period: 12 months for new members
- rollover of experience points, even in the case of a status downgrade
- soft landing in every case
- Platinum for life unchanged
- for any eligible segment (SkyTeam+ HOP! ...), experience points are earned
- levels
100 points needed to reach Silver
180 points needed when Silver, to reach Gold
300 points neededwhen Gold, to reach Platinum
- experience points earning based on a multiplier of distance in miles and cabin flown
- conversion rate in place for level miles to experience points on April 1st

Distance Points earned
in miles in Economy
< 2,000 2
< 3,500 4
< 5,000 6
> 5,000 10


Multiplier by cabin:
Premium Economy: 2
Business: 3
First: 5

For Abonnés, there is a x2 multiplier exclusively for French domestic flights.

Benefits
- currently unchanged
- future evolution for greater flexibility (choice benefits ?)
and personalization

Q&A
- over 31 million members have experienced an aspect of Flying Blue since its inception
- 15 million members are currently "qualified" customers who are tracked and will receive
the update to the program
- 90% of members are Ivory
- expectations that the volume of miles given by AF/KL each year remains unchanged, with a slight increase to take option into account
- mileage redemption
80%-90% of miles redeemed are spent on airline tickets
miles redeemed represent, each day, 3 long-haul flights, round trip
400,000 award tickets redeemed per year
- Investment on the program development, until today: 15M€ on the IT back-end systems
- Next step: invest on the front-end and digital experience
- Goal: become the preferred European airline customer loyalty program in 2020, up from the current TOP 5 or TOP 3
- Goal: increase by 15% the revenue derived from the Flying Blue customers

Last edited by JOUY31; Nov 6, 17 at 6:53 am
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Old Nov 6, 17, 3:54 am #5

Join Date: Oct 2006
Location: Paris, France
Programs: Flying Blue (LTPE) Club Accor Gold
Posts: 1,344
Flying blue reinvented

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Old Nov 6, 17, 3:54 am #6

Join Date: Dec 2015
Location: Paris
Programs: FB Platinum
Posts: 97
Quote:
Originally Posted by JOUY31 View Post
1) Mileage
2) Status-
3) Benefits

Mileage earning
1 EURO spent (excluding taxes) on AF, KL, HOP! and Joon
- 4 miles for Ivory
- 6 miles for Silver
- 7 miles for Gold
- 8 miles for Platinum
there is already an update on the flying blue website
https://explorefurther.flyingblue.co...n=fbreinvented
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Old Nov 6, 17, 3:57 am #7

Join Date: Jun 2005
Location: Singapore
Programs: Many
Posts: 4,103
Silver: 100XP
Gold: 180XP
Platinum: 300XP
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Old Nov 6, 17, 3:59 am #8
Cpi-Web Evangelist

Join Date: Mar 2008
Location: Netherlands
Programs: Gold: A3, AZ, BA Silver: EY
Posts: 21,206
At least now they clarify that "flying" miles will expire regardless of "other partner" activity extending those "non-flying" miles

Quote:
Originally Posted by explorefurther.flyingblue.com
Miles validity

All your Miles will be valid for life as long as:
•You take an eligible flight at least once every 2 years with AIR FRANCE, KLM, JOON, HOP!, Aircalin, Kenya Airways, TAROM or other SkyTeam partners, or
•You are an Elite or Elite Plus member, or
•You make a purchase with your Flying Blue – American Express Card at least once every 2 years

Miles validity: other partners

In addition, if you take a flight with any of the other Flying Blue airline partners, or stay with, rent a car with, or make use of any service from our commercial partners, you’ll extend the validity of Miles earned with our other airline and commercial partners to 2 years.

Please note that only the validity date for Miles earned with commercial and other partners is extended, and not the validity date for other Miles.
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Old Nov 6, 17, 4:00 am #9

Join Date: Jun 2005
Location: Singapore
Programs: Many
Posts: 4,103
Not a word on the website about LTPE.
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Old Nov 6, 17, 4:01 am #10
Cpi-Web Evangelist

Join Date: Mar 2008
Location: Netherlands
Programs: Gold: A3, AZ, BA Silver: EY
Posts: 21,206
Quote:
Originally Posted by bodory View Post
Silver: 100XP
Gold: 180XP
Platinum: 300XP
which is meaningless without the key

(Experience Points? How long did they sit around coming up with that name?)
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Old Nov 6, 17, 4:03 am #11
Cpi-Web Evangelist

Join Date: Mar 2008
Location: Netherlands
Programs: Gold: A3, AZ, BA Silver: EY
Posts: 21,206
At the end of March, your Level Miles and segments will be converted to XPs as follows. Whichever gives you the highest amount goes into your Flying Bluer account
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Old Nov 6, 17, 4:05 am #12

Join Date: May 2009
Location: AMS
Posts: 875
So basically now if you fly mostly within Europe and qualify by segments today, you'll need 20 segments instead of 15 to be silver, 36 instead of 30 for gold and still 60 for platinum, but you can lower those amounts by taking the occasional long haul.

Edit: as per further along in the thread; those levels are cumulative; you need 20 + 36 for gold but have two years to do it in.

If you fly mostly domestic in France then I guess buckle up.

Last edited by CyBeR; Nov 6, 17 at 4:36 am
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Old Nov 6, 17, 4:05 am #13

Join Date: Jun 2016
Location: Switzerland
Programs: AF/KL Flying Blue Platinum (Y2), SPG Platinum 50 (Y2)
Posts: 43
Quote:
Originally Posted by bodory View Post
Silver: 100XP
Gold: 180XP
Platinum: 300XP
As I expected, the earning table of XPs is what determines the status, and it's quite crazy.
Essentially there will be no difference (as it seems) between a Z and a J for status, or between a R and a full flexible Y!



Cl. D M L1 L2 L3
Y 2 5 8 10 12
W 4 10 16 20 24
J 6 15 24 30 36
F 10 25 40 50 60

Where D = Domestic
M = Medium (<2K Miles)
L1 = Long (≥2K-<3.5K)
L2 = Long (≥3.5K - <5K)
L3 = Long 3 (≥5K miles)

Examples: A return flight from Amsterdam to New York-JFK in Business Class =
60 XP
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Old Nov 6, 17, 4:08 am #14
Cpi-Web Evangelist

Join Date: Mar 2008
Location: Netherlands
Programs: Gold: A3, AZ, BA Silver: EY
Posts: 21,206
Quote:
Originally Posted by CyBeR View Post
So basically now if you fly mostly within Europe you need 20 segments instead of 15 to be silver, 36 for gold and still 60 for platinum, but you can lower those amounts by taking the occasional long haul.

If you fly mostly domestic in France then I guess buckle up.
Don't forget the FB Amex! You get 15 XP added to your account on the anniversary date if you have the Silver card, while it's 30 XP and 60 XP respectively for Gold and Platinum.
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Old Nov 6, 17, 4:12 am #15
Cpi-Web Evangelist

Join Date: Mar 2008
Location: Netherlands
Programs: Gold: A3, AZ, BA Silver: EY
Posts: 21,206
Quote:
Originally Posted by Andy82 View Post
Essentially there will be no difference (as it seems) between a Z and a J for status, or between a R and a full flexible Y!
The difference is in the number of "Miles" you earn. (No longer Award Miles - they are now called "Miles". Level Miles are now abolished in favour of "XPs").

If it eliminated all the stupid non-earning categories across all partners it would be good.

Though not clearly stated anywhere, my guess is that to get XPs on partner/Skyteam airlines, you have to be in an a class that earns "Miles", which will still be governed by the old tables.
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