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Old Oct 10, 17, 2:48 am #1
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Join Date: Aug 2017
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Alaska website issue - cannot login?

Is anyone else having an issue logging into their alaska account (on either the website, or the app My Accounts tab)? Wondering if its a widespread issue?

Been having this for last couple hours (midnight of Oct 10th). Its giving some server error message on login (not a password etc issue).
nomiiiii is offline Reply With Quote
Old Oct 10, 17, 9:07 am #2
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Must have been a short term issue. I can get in this morning.
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Old Oct 10, 17, 3:54 pm #3

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Quote:
Originally Posted by nomiiiii View Post
Is anyone else having an issue logging into their alaska account (on either the website, or the app My Accounts tab)? Wondering if its a widespread issue?

Been having this for last couple hours (midnight of Oct 10th). Its giving some server error message on login (not a password etc issue).
I was able to log in (app also) but view my miles/reservations. All fixed since this morning.
SpicyMorale is offline Reply With Quote
Old Oct 10, 17, 5:38 pm #4

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I was purchasing some tickets this afternoon and got all the way to the Purchase click and the thing pooped out on me. GRR. Had to start again. But I didn't have any problem logging in.
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Old Oct 10, 17, 5:59 pm #5
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OP here, fixed by this morning. Maybe some maintainance happening overnight since both me and SO couldn't log in at that time.
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Old Oct 11, 17, 1:31 am #6
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It's dead... tim.

Just tried upgrading some family members OW using GGUC's. Had screenshots of the codes even and it failed. Called AS and reached PHX- they tried as well, but no luck. Apparently "the system" is updating and I should try back in an hour. I'll hopefully be asleep by then.
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Old Oct 11, 17, 1:41 am #7

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I just called in, and the phone system said I have an invalid MP #.

A login to the website shows my account totally gone *poof*, so I pray this is a minor glitch!!
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Old Oct 11, 17, 1:53 am #8

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Account login works, but no miles left hehe
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Old Oct 11, 17, 2:00 am #9
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beckoa is offline Reply With Quote
Old Nov 6, 17, 12:02 pm #10

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AS website seems to be down. Was hoping to snag a couple tixs I found over the weekend but need to get the Mrs. final approval before committing...

Darn!! What gives??!!
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Old Nov 6, 17, 12:29 pm #11

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Quote:
Originally Posted by Zacnlinc View Post
AS website seems to be down. Was hoping to snag a couple tixs I found over the weekend but need to get the Mrs. final approval before committing...

Darn!! What gives??!!
AS's crack IT team out to a long lunch?
skimthetrees is offline Reply With Quote
Old Nov 6, 17, 2:42 pm #12

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Quote:
Originally Posted by Zacnlinc View Post
AS website seems to be down. Was hoping to snag a couple tixs I found over the weekend but need to get the Mrs. final approval before committing...

Darn!! What gives??!!
If your connection is via Comcast, they were having severe network problems earlier this morning. Those should be resolved now.
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Kieron is offline Reply With Quote
Old Nov 7, 17, 9:02 am #13

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Quote:
Originally Posted by Kieron View Post
If your connection is via Comcast, they were having severe network problems earlier this morning. Those should be resolved now.
That was it exactly! Just seeing the news about to outage this AM.

Thanks!!
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