Go Back > > >
Thread Tools Search this Thread
Old May 16, 16, 7:48 am #1
Original Poster

Join Date: Dec 2007
Programs: AA Gold, UA Silver, Marriott Platinum, Hertz PC
Posts: 315
Post Your Experiences: Late Check-Out for Elites (Starting 5/16/16)

Now that the new late check-out guarantee for elites has started as of today, thought we should have a thread detailing successes, failures, and other hiccups in the delivery of this benefit.

Hopefully we can also determine which "convention" hotels are excluded based on posts in this thread.

Please post your experiences here.
maizenblue07 is offline Reply With Quote
Old May 16, 16, 11:09 am #2
Cpi-Web Evangelist

Join Date: Jan 2005
Location: home = LAX
Posts: 20,686
And please be specific about when you requested the late checkout (relative to your stay). The late checkout T&Cs say that it's only "guaranteed" if you request no later than at check-in.

So reports about late checkouts requested the morning of check-out are not necessarily relevant!

For reference, the overall thread about the benefit is here:
http://cpi-web.ru/forum/marri...me-elites.html
sdsearch is offline Reply With Quote
Old May 16, 16, 11:59 am #3

Join Date: Mar 2009
Location: SFO
Programs: UA 1K, AS MVPG 75K, Marriott Gold, SPG Gold
Posts: 776
Staying in the Bogota Marriott now, requested a late check out at check-in and was automatically given 4pm without hassle.
pushmyredbutton is online now Reply With Quote
Old May 16, 16, 12:45 pm #4
A Cpi-Web Posting Legend

Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimePlatinum
Posts: 61,138
A FTer who is traveling sent me an email that at check-in at the Renaissance Bangkok they were asked what time they wanted their check-out on departure day, they said 4pm, & the card key was programmed for 4pm w/o any hesitation.

Cheers.
SkiAdcock is offline Reply With Quote
Old May 16, 16, 2:47 pm #5

Join Date: Jan 2012
Location: MSP - DL Hub Hell
Programs: Marriott PP, UA Gold (via Marriott), WN CP, DL FO, Choice Diamond
Posts: 586
Boston Marriott Copley Place - asked at check-in if I wanted a 4pm check-out (3-night stay), which I accepted.
Carpboy823 is offline Reply With Quote
Old May 16, 16, 11:00 pm #6

Join Date: Jun 2015
Location: Always on the move!!
Programs: AI, BA, Etihad, Mariott, IHG, TIC
Posts: 105
Post deleted as the experience quoted is before the new policy came into effect. Thanks to Vicki for pointing this out.

Will post future experiences when applicable.

Thanks,
Satish

Last edited by monkatpeace; May 18, 16 at 10:11 am
monkatpeace is offline Reply With Quote
Old May 16, 16, 11:07 pm #7
Cpi-Web Evangelist

Join Date: Aug 2006
Location: SNA
Posts: 14,949
Please read thread title before posting pre-change late request experiences.
VickiSoCal is online now Reply With Quote
Old May 16, 16, 11:18 pm #8

Join Date: Jun 2015
Location: Always on the move!!
Programs: AI, BA, Etihad, Mariott, IHG, TIC
Posts: 105
Question

Quote:
Originally Posted by VickiSoCal View Post
Please read thread title before posting pre-change late request experiences.
Hi Vicki ..am sorry, am a bit confused.

I understand certain parts of my answer might not qualify for this thread. But the rest of my answer does, correct? Am asking this as the timelines as to when I placed the late check-out requests varied for each of my stays.

Ch33rs,
Monk
monkatpeace is offline Reply With Quote
Old May 16, 16, 11:27 pm #9
Cpi-Web Evangelist

Join Date: Aug 2006
Location: SNA
Posts: 14,949
Then I must be confused as well. The new policy started today. It appears to me that all of your experiences were before today.
VickiSoCal is online now Reply With Quote
Old May 16, 16, 11:39 pm #10

Join Date: Jun 2015
Location: Always on the move!!
Programs: AI, BA, Etihad, Mariott, IHG, TIC
Posts: 105
Quote:
Originally Posted by VickiSoCal View Post
Then I must be confused as well. The new policy started today. It appears to me that all of your experiences were before today.
I feel like a jackass now. Yes, agree completely. The experiences I posted above do not count.

Let me delete my earlier posts. I shall post an update once I complete a future stay and if I have a late checkout experience .

Ch33rs,
Monk
monkatpeace is offline Reply With Quote
Old May 17, 16, 11:36 am #11

Join Date: Dec 2004
Location: PHL
Programs: Marriott LT Plat, SPG Plat, IHG Plat, Amtrak Select Plus, National Exec Elite, AA Gold, UA Silver
Posts: 1,202
I understand that the policy officially changed on 5/16. However, I checked in on the app for a stay on 5/12 and there was an option to request a late checkout. I did this, and you then enter the time you are requesting.

At check in, there was no acknowledgement of the request. I asked for a 12:30 checkout (I really only needed the extra 30 minutes) and was given it without hassle, but either the entry I made in the app did not reach the property, or the associate failed to take note of it.
LPCJr is offline Reply With Quote
Old May 18, 16, 9:57 am #12

Join Date: Jan 2015
Location: Florida
Programs: Marriott Platinum, SPG Platinum, Hilton Diamond, DL Gold, UA Silver
Posts: 625
Checking in tonight at a Courtyard and a Ritz on Friday. Will report back. I will request a late checkout at the Ritz upon check in.
sig05 is offline Reply With Quote
Old May 18, 16, 3:43 pm #13

Join Date: Jan 2002
Location: Washington, DC, USA
Programs: UA MM, SPG LifePlat, MR Plat
Posts: 1,569
I just stayed at the Lexington in New York 5/13-5/16. I forgot to ask at check-in but on Saturday I asked for and was given a 2pm check-out for the 16th.
EricH is offline Reply With Quote
Old May 18, 16, 11:43 pm #14

Join Date: Dec 2008
Location: Anchorage
Programs: AS MVP 75k Gold, Marriott Platinum
Posts: 20
Checked in online for a 1 night stay Boscolo Milano (3/17) and requested 4pm checkout. Double checked with front desk on the following morning. Honored without hesitation.
SouthAnch is offline Reply With Quote
Old May 19, 16, 12:24 am #15

Join Date: Dec 2012
Location: YEG
Posts: 203
Was asked at check in at a Courtyard in Saratoga Springs (5/17)
AltaBound is offline Reply With Quote
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Thread Tools
Search Thread
Go to Top
Forum Jump
- FlyerTalk - Archive - Top