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Old Nov 6, 17, 1:26 am #1726

Join Date: Jan 2015
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I've read some tweets that others have complained about no points being posted, the reply from them was you needed to have the correct hashtag and 15 or fifteen in your tweet which mine all did?

Last edited by Tilly71; Nov 6, 17 at 1:42 am
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Old Nov 6, 17, 2:07 am #1727

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I am also in the same situation. replied 3 mins after 1 PM but no points yet. Considering Marriott Rewards Twitter team's earlier response, hopefully we can get the points if we complain after 24hrs time.
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Old Nov 6, 17, 2:55 am #1728

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Marriott's Twitter promo has had problems before, but everyone got their points, so I doubt anyone has anything to worry about this time around.
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Old Nov 6, 17, 3:32 am #1729

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Originally Posted by goldencondor View Post
Marriott's Twitter promo has had problems before, but everyone got their points, so I doubt anyone has anything to worry about this time around.
Actually, I never received points for 2 out of the 5 Sundays that I participated. I was too lazy to do anything about it.
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Old Nov 6, 17, 5:35 am #1730

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By reading the latest comments on twitter it appears a lot of people did not get their points last night from the promo. It looks like they didn't turn on the point awarding system straight away as others on here did get their points a little later on.
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Old Nov 6, 17, 6:03 am #1731

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Originally Posted by Maayan View Post
Actually, I never received points for 2 out of the 5 Sundays that I participated. I was too lazy to do anything about it.
I stand corrected then!

Quote:
Originally Posted by Tilly71 View Post
By reading the latest comments on twitter it appears a lot of people did not get their points last night from the promo. It looks like they didn't turn on the point awarding system straight away as others on here did get their points a little later on.
You'd think they'd be on the ball after the last time it happened.
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Old Nov 6, 17, 10:46 am #1732

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Quote:
Originally Posted by Tilly71 View Post
By reading the latest comments on twitter it appears a lot of people did not get their points last night from the promo. It looks like they didn't turn on the point awarding system straight away as others on here did get their points a little later on.
This sounds right. I tweeted around 8pm UK and got the points. This is my normal tweeting time and the points are usually there on the Monday morning, never in the couple of hours between tweet time and bedtime.
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Old Nov 6, 17, 2:02 pm #1733

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24 x hours have past since I tweeted and still no points have posted, so I DM them for a response and received this reply back.
Marriott Rewards sent you a Direct Message."Hello, Please ensure your Twitter account is properly linked with your Marriott Rewards account. Visit: https://t.co/32EO1l8LDf to confirm. Thank you, Nick "
DOH! Why not check my tweet history before wasting everyone's time?

Last edited by Tilly71; Nov 6, 17 at 2:07 pm
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Old Nov 7, 17, 5:37 am #1734

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I also DM'd them last night, and though I didn't get a reply, my points were posted by this morning.
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Old Nov 7, 17, 12:44 pm #1735

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Still no points posted here, reps not replying back now! 😠
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Old Nov 7, 17, 1:48 pm #1736
formerly chrisbarnett01

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As an FYI, they are running this promo in spanish as well.

Next sunday I am tweeting both the english and the spanish hashtag, hoping for double points.

https://twitter.com/MarRewardsLat/status/927234081724796928
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Old Nov 7, 17, 2:13 pm #1737

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Quote:
Originally Posted by Hairbus380 View Post
As an FYI, they are running this promo in spanish as well.

Next sunday I am tweeting both the english and the spanish hashtag, hoping for double points.

https://twitter.com/MarRewardsLat/status/927234081724796928
That is definitely worth a try. Any chance of them doing it in German & French too?
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Old Nov 8, 17, 4:04 am #1738

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Originally Posted by NoviceFT View Post
I am also in the same situation. replied 3 mins after 1 PM but no points yet. Considering Marriott Rewards Twitter team's earlier response, hopefully we can get the points if we complain after 24hrs time.
Promptly they have credited the 1000 points after i have sent a private message. Thanks Marriott.
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Old Nov 8, 17, 6:48 am #1739

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If you search #rewardpoints there are a bunch of people who tweeted that instead of #rewardspoints
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Old Nov 8, 17, 8:04 am #1740

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Quote:
Originally Posted by NoviceFT View Post
Promptly they have credited the 1000 points after i have sent a private message. Thanks Marriott.
Cool! While I'm grateful for points and this promotion, the guy who finally replied to me was either being snarky due to a ton of these DMs or issued a stock reply. He told me my points were already posted and that I need to wait 24 hours before contacting them. Well, I messaged 29 hours later, my points posted on the 7th around 35 hours later, and he messaged me close to 36 hours later. I didn't reply, as I didn't want to be "that guy", but I believe he could see the timeline if he chose to. Either way, I got them and this awesome promo rolls on.
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