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Replace your Bose headphones for 89$


Old Jun 14, 10, 3:48 am
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Smile Replace your Bose headphones for 89$

This may be the wrong place to post this but i suspect many of you have Bose noise canceling headphones. This week I took mine in to a Bose store to see if I could buy new ear cushions, mine were starting to come apart. the salesman told me I could get new cushions OR trade my 5 year old old model ones for the brand new super duper QuietComfort15s{300$} for only 89 bucks. Apparently they do not advertise this program but If your old headphones are "defective" in any way you can make this trade.
Heck of a deal...

Last edited by scoobaboy; Jun 14, 10 at 9:48 am
scoobaboy is offline
Old Jun 14, 10, 7:17 am

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This topic would be a good fit on the Travel Technology forum.
cmcc is offline
Old Jun 14, 10, 10:27 am
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Shure has a (somewhat) similar "repair/replacement" service for its out-of-warranty noise isolation earphones.
Non-NonRev is offline
Old Jun 14, 10, 10:35 am
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There have been a few threads about people having both good and bad luck doing this in the past, some at the stores, some by calling customer service.

I wish they would just make it an official program so we didn't have to go place to place hoping somebody has heard of it.
cordelli is offline
Old Jun 14, 10, 11:51 am

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This is all in the following forum. prices and success vary by location and issues with the headphones.

http://cpi-web.ru/forum/trave...eadphones.html
nmenaker is offline
Old Jun 15, 10, 9:50 am
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This thread, http://cpi-web.ru/forum/trave...-new-post.html, has a lot of FTers that have been able to trade in their old QC-2s for a pair of QC-15s. Some for $100. However, I was able to trade-in my QC-2s for a brand new pair of QC-15s for FREE!

Good Luck!
FriendlySkies is offline
Old Jun 16, 10, 12:02 am

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Varies? My QC3 broke, I called Bose Canada they offered me an exchange for a bit less than a hundred. Did not sound like 'varies'.
chx1975 is offline
Old Jun 18, 10, 10:52 am

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Will this work in Europe as well?
barte is offline
Old Jun 19, 10, 12:03 am

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Originally Posted by barte View Post
Will this work in Europe as well?
I dunno, Bose Germany swapped the QC3 some years back for free when the poor thing broke Call 'em. Bose costs but they stand behind it or so it seems. And yes, I am on my third QC3 but i bought it used years ago and (ab)used it quite a lot.
chx1975 is offline
Old Jun 19, 10, 3:15 am

Join Date: Jun 2010
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I bought my Bose QC headphone from Hammacher Schlemmer a long time ago. A few weeks ago, the left channel started to sound a LOT quieter than the right channel. The warranty had expired a long time ago. I took it to the local Bose store to see if they could fix it... No... they said it couldn't be repaired, but did offer me the "upgrade" option. I declined.

When I came home, I called Hammacher Schlemmer and told them what had happened. A very friendly CS rep looked into it and asked me to sent the hedphones back. She said I would be issued a full refund because they no loger carry that old model(or any Bose QC headphones for that matter) A week after I sent the headphones back, I got a check for the full refund, as well as a letter apologizing for my experience.

I really gotta hand it to the folks at Hammacher Schlemmer.... They really do stand behind everything they sell with a lifetime unconditional guarantee! They're kind of like Costco, in a way....(Costco also let you return almost everything for any reason at any time, even 3 years later)
babiesflyfree is offline
Old Jun 19, 10, 7:54 pm

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Has anyone that bought them used, (ebay, amazon, etc) have them replaced at that discounted rate?
chanp is offline
Old Jun 19, 10, 10:00 pm

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do they have to be registered with bose first (ie warranty card filled out?) I bought my QC2s a few years ago but never did that, will bose still honor that?
dave8624 is offline
Old Jun 20, 10, 1:20 am

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Originally Posted by dave8624 View Post
do they have to be registered with bose first (ie warranty card filled out?) I bought my QC2s a few years ago but never did that, will bose still honor that?
That's what I was wondering. Well, my QC 3s are registered but there are broken ones you can get pretty cheap.
chanp is offline
Old Jun 20, 10, 12:43 pm

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Originally Posted by chanp View Post
Has anyone that bought them used, (ebay, amazon, etc) have them replaced at that discounted rate?
Exactly my plan
barte is offline
Old Jun 21, 10, 7:45 am

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The QC2 run about $150 used on eBay. Add in $100 for the upgrade and you're nearly at the purchase price.
hbyerly is offline

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