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Old Today, 3:15 pm #1
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Join Date: Dec 2011
Posts: 19
No longer able to use ePassport gates

So far this year I've travelled almost every week, mostly flying from Heathrow. Until about 5 weeks ago, my success rate using the Heathrow ePassport gates was fairly good: I'd make it through probably 4 out of 5 times.

In the last 5 weeks I've failed the gates every time on my return to the UK.

The last 2 weeks I have asked if there is a problem, and the border control agents say everything is fine as far as they can tell: the passport reads well on their machine and there's no other issues being reported.

I have no problems with eGates in other countries.

Has anyone else experienced this? Is it possible I get flagged for travelling too much?
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