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Old Nov 23, 16, 10:45 pm #1
Original Poster

Join Date: Apr 2010
Location: SFO
Programs: A3 *G; HH Diamond; SPG Gold
Posts: 1,474
ANA (NH) Redemptions using VS Flying Club points

How do I get VS to price this partner award on ANA correctly?

I called to price out SFO-NRT-PVG round trip, with SFO-NRT in F, NRT-PVG in Business (no F on NRT-PVG).
My understanding is that the total trip should be 120K miles, as the total journey is between 11,001 - 14,000 miles.
But agent quoted a price of 155K miles, breaking this into two awards, one F award for SFO-NRT 110K, and one C award NRT-PVG 45K.

I tried to point out that Virgin website used to have this example:
Quote:
E.G. LondonTokyoSingapore
return is 12,440 miles + 6624 = 19,064 miles in total. Therefore if you are travelling on NH in
Economy, you will need to redeem 80,000 miles for this journey. Please refer to table above.
which indicates that total distance of return journey adds all segments together, but agent just repeated this was the price.

Any suggestion on how to get VS to price this correctly?
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Old Nov 24, 16, 1:03 pm #2
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Join Date: Feb 2014
Location: N/A
Programs: N/A
Posts: 3,110
Quote:
Originally Posted by geclub1 View Post
How do I get VS to price this partner award on ANA correctly?

I called to price out SFO-NRT-PVG round trip, with SFO-NRT in F, NRT-PVG in Business (no F on NRT-PVG).
My understanding is that the total trip should be 120K miles, as the total journey is between 11,001 - 14,000 miles.
But agent quoted a price of 155K miles, breaking this into two awards, one F award for SFO-NRT 110K, and one C award NRT-PVG 45K.

I tried to point out that Virgin website used to have this example:

which indicates that total distance of return journey adds all segments together, but agent just repeated this was the price.

Any suggestion on how to get VS to price this correctly?
Not sure you can mix classes with through priced journey. Try asking for through ticket and business and it should price as one award.
nufnuf77 is offline Reply With Quote
Old Nov 24, 16, 7:08 pm #3

Join Date: Apr 2012
Location: YVR, KUL
Programs: MH Plat, AS MVPG, AC*G, HH
Posts: 1,099
Quote:
Originally Posted by geclub1 View Post
How do I get VS to price this partner award on ANA correctly?

I called to price out SFO-NRT-PVG round trip, with SFO-NRT in F, NRT-PVG in Business (no F on NRT-PVG).
My understanding is that the total trip should be 120K miles, as the total journey is between 11,001 - 14,000 miles.
But agent quoted a price of 155K miles, breaking this into two awards, one F award for SFO-NRT 110K, and one C award NRT-PVG 45K.

I tried to point out that Virgin website used to have this example:

which indicates that total distance of return journey adds all segments together, but agent just repeated this was the price.

Any suggestion on how to get VS to price this correctly?
You managed to get an agent who get F space? That's news
SilverChris is online now Reply With Quote
Old Nov 27, 16, 10:09 pm #4

Join Date: Nov 2008
Location: New York City (The Bronx)
Programs: Virgin Atlantic Flying Club, SPG, Hilton HHonors
Posts: 19
Late post:

110K miles for JFK - HND, NRT - JFK with ANA in F.

Booked on Sep 27 for travel in early Dec, returning on Dec 18th.

I checked inventory on united before calling. Taxes were $87.56.
dramzan98 is offline Reply With Quote
Old Nov 28, 16, 3:25 am #5

Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 538
Quote:
Originally Posted by dramzan98 View Post
Late post:

110K miles for JFK - HND, NRT - JFK with ANA in F.

Booked on Sep 27 for travel in early Dec, returning on Dec 18th.

I checked inventory on united before calling. Taxes were $87.56.
Sounds like amazing value! Enjoy! Not envious at all
ankomonkey is offline Reply With Quote
Old Nov 28, 16, 3:31 am #6

Join Date: Jun 2014
Posts: 15
Quote:
Originally Posted by dramzan98 View Post
Late post:

110K miles for JFK - HND, NRT - JFK with ANA in F.

Booked on Sep 27 for travel in early Dec, returning on Dec 18th.

I checked inventory on united before calling. Taxes were $87.56.
Impressive! How was the 110K VS mileage calculated?

Were VS easy to deal with? I've had mixed results with partner redemptions.

Final question: which VS call center did you use?

Thanks!
newyorklondon is offline Reply With Quote
Old Nov 28, 16, 4:06 pm #7

Join Date: Nov 2008
Location: New York City (The Bronx)
Programs: Virgin Atlantic Flying Club, SPG, Hilton HHonors
Posts: 19
Quote:
Originally Posted by newyorklondon View Post
Impressive! How was the 110K VS mileage calculated?

Were VS easy to deal with? I've had mixed results with partner redemptions.

Final question: which VS call center did you use?

Thanks!
Hi there. I believe the amount was calculated using the old distance based chart which was previously only on the UK version of the VS site. I can't find it anymore on the new site. This blog post has the chart. http://viewfromthewing.boardingarea....-ways-can-use/

I have redeemed in the past for JFK-NRT in F for 120K and posted in this thread. I guess going to HND broke the formula or put me right under a price band. I have not checked the great circle mapper.

VS was easier to deal with this time. I have had success calling them after 5PM EST. I called the US flying club number and was routed to the UK team. After the seats were reserved, it took around 4 hours to ticket.

Keep trying! Don't give up! I have had success with redeeming on VS, VX, NH and even once...DL!
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Old Nov 28, 16, 4:22 pm #8

Join Date: Jan 2003
Location: Seattle, WA
Programs: DL, *Wood, Hyatt
Posts: 332
Advice needed: hoping to transfer UR points to Virgin for ANA business class booking, SEA-NRT or HND... is this a good use of UR points? Feels like some juggling to do as I have MR points (can deposit to ANA directly) and lots more UR points,
tripmaster is offline Reply With Quote
Old Nov 28, 16, 4:33 pm #9
Original Poster

Join Date: Apr 2010
Location: SFO
Programs: A3 *G; HH Diamond; SPG Gold
Posts: 1,474
Quote:
Originally Posted by tripmaster View Post
Advice needed: hoping to transfer UR points to Virgin for ANA business class booking, SEA-NRT or HND... is this a good use of UR points? Feels like some juggling to do as I have MR points (can deposit to ANA directly) and lots more UR points,
Not a good use. ANA award chart is a lot better for Business class.
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Old Nov 28, 16, 5:15 pm #10

Join Date: Jan 2003
Location: Seattle, WA
Programs: DL, *Wood, Hyatt
Posts: 332
Quote:
Originally Posted by geclub1 View Post
Not a good use. ANA award chart is a lot better for Business class.
UR points are not transferable to ANA, unlike MR! And I need to top off my ANA miles with *Wood to hit 90K.
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Old Nov 28, 16, 5:29 pm #11
Original Poster

Join Date: Apr 2010
Location: SFO
Programs: A3 *G; HH Diamond; SPG Gold
Posts: 1,474
Quote:
Originally Posted by tripmaster View Post
UR points are not transferable to ANA, unlike MR! And I need to top off my ANA miles with *Wood to hit 90K.
Let me expand on my answer a bit more.

Booking ANA award seats using ANA miles has a few more benefits:
1) ANA offers substantially more award seats to its own members;
2) You can waitlist for ANA own flights;
3) NorthAmerica-TYO award price for J is 75K low season, 85K regular season, 90K high season. High season is very short. Most likely you will be at regular season;
4) You can waitlist for ANA own flights. I say this again to contrast to booking using VS miles. When using VS, you are uisng partner award availability and you cannot waitlist at all. Furthermore, you are also at the mercy of getting a competent VS agent who *can* find ANA space.
5) ANA award booking has free date-changes.
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Old Nov 28, 16, 6:11 pm #12

Join Date: Sep 2011
Location: LGB
Programs: AA Plat, B6 Mosaic, Hilton Diamond, IHG Plat, SPG/Marriott Plat, UA Silver
Posts: 702
Can VS book one-way? That's a major downside of ANA direct booking.
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Old Nov 28, 16, 6:15 pm #13
Original Poster

Join Date: Apr 2010
Location: SFO
Programs: A3 *G; HH Diamond; SPG Gold
Posts: 1,474
Quote:
Originally Posted by ralphs View Post
Can VS book one-way? That's a major downside of ANA direct booking.
No.
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Old Dec 3, 16, 9:20 pm #14

Join Date: Dec 2016
Posts: 6
Looking to book SFO to NRT next December for my husband and myself. Called VS Flying Club to confirm booking is 110k pp. If we each book our own ANA F ticket through VS are we able to select seats so we can sit together/nearby?

Last edited by sushithecat; Dec 3, 16 at 9:38 pm
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Old Dec 4, 16, 6:56 am #15
Moderator, Virgin Atlantic

Join Date: Mar 2001
Location: V-Flyer.com
Programs: Amex Plat, VS Silver, SPG Plat (via Marriott), Marriott (Plat - paid for by staying), Virgin Amex.
Posts: 1,898
Quote:
Originally Posted by sushithecat View Post
Looking to book SFO to NRT next December for my husband and myself. Called VS Flying Club to confirm booking is 110k pp. If we each book our own ANA F ticket through VS are we able to select seats so we can sit together/nearby?
I had a reward flight to NRT a couple of years ago on ANA using VS miles. Once I got the conformation, I was able to register on the ANA site, and choose seats as if it was an ANA booking.

Nick
Nottingham Nick is offline Reply With Quote
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